donderdag 12 oktober 2017

Chapter on Product Impact Tool

Recently the nice collection Design for Behaviour Change, edited by Kristina Niedderer, Stephen Clune & Geke Ludden was published. publisher website

The book includes a chapter by me on the Product Impact Tool and the case of the Dutch public transport chip card. download

(This text is based on my PhD thesis (ch. 8 and 4) and it is an updated and more extensive version of a text published in Design for Usability: Methods & Tools – A Practitioner’s Guide (pp. 110-119). Delft: Design United/IOP-IPCR Design for Usability research project. book website)